If you are having any problems with eCodes* or eGift codes for free school meals, please refer to the Frequently Asked Questions below (updated on 30 April) BEFORE contacting school.
*Please note that eCodes for Email Vouchers for week of 27 April have not yet been released by Edenred (as at 30 April)
If you are sending an email to Edenred, please note that they are experiencing high volumes of enquiries, so please have patience whilst awaiting a reply to your query.
To contact school, please email email@example.com
From 4 May 2020, ALL families in receipt of Free School Meals will receive their shopping vouchers by POST to the value of £15 per child per week.
Due to a significant number of issues that have arisen, families will no longer receive their eCodes by email. The school admin team will redeem the eCodes on behalf of families. The eGift code (bar code) will be printed and posted home.
For those families not receiving their vouchers by email, to date we have posted out vouchers for the weeks of 6, 13, 20 and 27 April. TESCO vouchers for week of 27 April have been sent by 1st class post on 30 April.
We hope that families have all received their eCodes for weeks commencing 6, 13 and 20 April, and have managed to redeem them at freeschoolmeals.co.uk. If you are finding the website is very slow, please try again at a time when it may not be so busy, ie, late evening or early morning.
Once you have received your eGift code, it’s time to go shopping. There is no need to print off the voucher, just show it on your phone at the checkout.
Stay safe – The Bulwell Academy